1. Agreement
By accessing this website you accept these terms. If you do not agree, please do not use the site.
Where we provide services under a separate proposal, statement of work or services agreement, that document applies to those services. If it conflicts with these terms, the signed document prevails.
2. Our services
We provide digital marketing services, paid media management, Web design and development, Content & Media Production, and Social Media Management. The scope, deliverables, timelines and fees for each engagement are set out in writing before work begins.
Information on this website is general in nature and is not a binding offer. Descriptions of ad formats and platform features are illustrative; availability varies by account, country and eligibility.
3. Using this website
You agree to use the site lawfully and not to:
- attempt to gain unauthorised access to the site, its servers or other users' data
- introduce malware or interfere with the site's operation
- scrape or copy content at scale without our written permission
- submit false or misleading information through our forms
4. Client responsibilities
To deliver the services we may need access to your accounts, analytics, website and brand materials. You agree to provide accurate information and timely access, and to confirm you have the right to authorise our work on those assets.
You remain responsible for the legality of your products, offers and claims, and for complying with the advertising policies of the platforms we use on your behalf.
5. Fees and payment
Fees are as agreed in writing. Unless we state otherwise, advertising spend is paid directly by you to the advertising platform and is separate from our fees.
Invoices are payable within the period stated on the invoice. We may pause work on overdue accounts after giving you notice.
6. No guarantee of results
Marketing outcomes depend on many factors outside our control, including competition, market conditions, platform changes, your product and your sales process. We work diligently to improve performance but cannot guarantee specific rankings, traffic, leads, sales or returns.
Any figures, case studies or examples on this website are illustrative unless clearly stated otherwise and are not a promise of future results.
7. Third-party platforms
Our services rely on third-party platforms such as Google and Meta. Those platforms set their own terms, policies and pricing and may change or suspend features or accounts at their discretion. We are not responsible for decisions made by third-party platforms.
All product and platform names mentioned on this site belong to their respective owners and are used for identification only; their use does not imply endorsement.
8. Intellectual property
The content of this website, including text, design, graphics and code, is owned by or licensed to Axony Digital FZE LLC and is protected by intellectual property laws. You may not reproduce it without our permission.
Materials you supply remain yours. Ownership and licensing of work we create for you will be set out in your services agreement; unless it says otherwise, you own final deliverables once they are paid for in full, while we keep our underlying tools, methods and pre-existing materials.
9. Confidentiality
Each party will keep the other's non-public business information confidential, use it only for the engagement, and not disclose it except to people who need it to perform the work or where the law requires.
10. Limitation of liability
Nothing in these terms excludes liability that cannot be excluded by law, such as liability for fraud or for death or personal injury caused by negligence.
Subject to that, to the extent permitted by law we are not liable for indirect or consequential loss, loss of profit, revenue or data, or loss of business opportunity, and our total liability arising from an engagement is limited to the fees you paid us for the services giving rise to the claim in the twelve months before it arose.
11. Indemnity
You agree to indemnify us against claims arising from materials, products, offers or claims that you supplied or approved, and from your breach of these terms or of applicable law.
12. Termination
Unless your agreement says otherwise, either party may end an engagement with written notice as specified in that agreement. Fees for work performed up to the end date remain payable. Sections that by their nature should survive termination will do so.
We may suspend or restrict access to the website if we reasonably believe these terms have been breached.
13. Governing law
These terms are governed by the laws of the country in which Axony Digital FZE LLC is registered, and the courts of that country have jurisdiction, unless mandatory consumer or local law gives you other rights.
14. Changes to these terms
We may update these terms from time to time. The date above shows when they were last revised. Continuing to use the site after a change means you accept the updated terms.
15. Contact
Questions about these terms? Email us at info@axonydigital.com.